H&M: Root of the Problem or Key to a Solution? - Technology and Operations Management (2024)

Having worked in the fashion industry, I am the first to admit that it can be extremely frivolous. However, in the context of climate change and the global economy, it’s anything but inconsequential. The apparel industry accounts for 10% of global carbon emissions and remains the second largest industrial polluter after oil [1]. The production of apparel is highly dependent on weather patterns (for agriculture), water use (for dyeing, finishing, and washing), and energy consumption (for industrial activity, transportation, and retail operations). So, not only has the industry played a significant role in the progression of climate change, but it will also face many of the consequences.

Take a brand like H&M for example. Started as a single store in 1947, the H&M Group has grown to be the world’s second-largest fashion retailer, bringing in $24 billion in 2015. The H&M Group is comprised of six fashion brands, with more than 4,200 stores in 64 markets [2]. H&M’s value proposition is to offer consumers fashionable clothing at affordable prices. The consequence of this has been the proliferation of fast fashion and unprecedented levels of clothing consumption and disposal. Americans throw away 14 million tons of clothing per year, totaling to 80 pounds per person [8]. H&M may be the root of the problem, but because of its scale, influence, and dedication to environmental sustainability, it may also be an integral part of the solution.

I believe change and innovation in the apparel industry will be largely driven by brands. The apparel supply chain is long and rarely vertically integrated. At the top of the supply chain, brands hold much of the power. Brands create demand for products from farmers, textile mills, and factories, and brands with scale have the leverage to drive change throughout the entire value chain.

Roughly two thirds of the 500+ suppliers that make clothes for H&M and use wet processes, are located in areas suffering from water scarcity. In 2013, H&M formed a three-year partnership with the World Wide Fund for Nature (WWF). Together they set a three-year water strategy focused on improving H&M’s use of water, building water awareness, collective action, and measuring water impact and risk. In 2016 this partnership was renewed for another five years, with an increased focus on climate action [3].

Upon measuring their water usage, H&M discovered that 87% of the water footprint in their supply chain occurred in raw material production. H&M has taken two major steps to decrease their reliance on water for raw material production. The first step is a commitment to use cotton solely from sustainable sources by 2020, which they define as recycled, organic, or Better Cotton Initiative (BCI) certified fiber [4]. On average, organic cotton requires less water—an estimated 75-80% is rain fed. The average water consumption of organic cotton is 182 liters/kg lint, versus conventional cotton at 2,120 liters/kg lint [5]. H&M’s second step towards reducing the water footprint of its raw materials is a sizeable investment in research on textile recycling [3]. Investing in sustainability can drive innovation, in addition to helping manage risk [6]. Innovation in recycling technology would reduce H&M’s reliance on virgin materials.

Pathways to Just Digital Future

In addition to water scarcity, increasingly ambitious greenhouse gas emissions policies will affect H&M and their supply chain partners’ operations. In 2015, H&M reduced carbon emissions from internal operations by 56% by heavily increasing use of renewable electricity. However, only 10% of carbon emissions associated with H&M occur within their retail operations. 17% of emissions are attributed to raw materials and packaging, and the remaining 73% are attributed to fabric production, garment manufacturing, transportation, and consumer care. H&M plans to collect climate impact data from suppliers, and create an incentive system that rewards strong sustainability performance. H&M has partnered with Clevercare to educate and encourage customers to make washing decisions that are more energy efficient [7].

I have only scratched the surface—H&M is doing a lot. However, I would argue that it’s time for H&M to shift their focus to designing for disassembly. In 2013, H&M launched a used garment collection program. So far they have collected over 32 tons of garments. Some garments are re-sold, and some are downcycled into cleaning cloths or insulation materials. Only 0.1% of the collected clothing is recycled into new textile fiber [8]. With a business model that requires the constant creation of new products, and that is faced with constrained resources, H&M will need to figure out how to close the loop in order to create a truly sustainable business.

Word Count: 753

[1] James Conca, “Making Climate Change Fashionable – The Garment Industry Takes On Global Warming,” Forbes, December 3, 2015,http://www.forbes.com/sites/jamesconca/2015/12/03/making-climate-change-fashionable-the-garment-industry-takes-on-global-warming/#6ba24d36778a, accessed November 2016.

[2] H&M, “Group at a Glance,” http://about.hm.com/en/about-us/h-m-group-at-a-glance.html, accessed November 2016.

[3] H&M, 2015 Water Engagement Report, http://sustainability.hm.com/content/dam/hm/about/documents/masterlanguage/CSR/WWF/HM%20Water%20engagement%202015.pdf, accessed November 2016.

[4] H&M, “Cotton,” http://about.hm.com/en/sustainability/sustainable-fashion/materials/cotton.html, accessed November 2016.

[5] Textile Exchange, “Material Snapshot Organic Cotton,” 2016, http://textileexchange.org/wp-content/uploads/2016/03/TE-Material-Snapshot_Organic-Cotton.pdf, accessed November 2016.

[6] Whelan, Tensie and Fink, Carly, “The Comprehensive Business Case for Sustainability,” Harvard Business Review, October 21, 2016, https://hbr.org/2016/10/the-comprehensive-business-case-for-sustainability, accessed November 2016.

[7] H&M, 2015 Emissions Report, http://sustainability.hm.com/content/dam/hm/about/documents/masterlanguage/CSR/2015%Sustainability%20resport/HM_SustainabilityReport_2015_final_com_4.pdf, accessed November 2016.

[8] Wicker, Alden, “Fast Fashion is Creating an Environmental Crisis,” Newsweek, September 1, 2016, http://www.newsweek.com/2016/09/09/old-clothes-fashion-waste-crisis-494824.html, accessed November 2016.

H&M: Root of the Problem or Key to a Solution? - Technology and Operations Management (2024)

FAQs

What are the problems faced by H&M? ›

H&M has long been the target of widespread concern about the impact of fast fashion on the environment and the workers who make our clothes. The brand claims to be moving towards more sustainable practices, but our analysts' latest rating review found it's not doing enough to address its fast fashion business model.

What is the technology strategy of H&M? ›

During 2020, H&M Group launched the AI tool Movebox, an algorithm that enables redistribution of products to locations where there is demand. Looking ahead, using this algorithm will also make it possible to react faster to changes in customer preferences, which will lead to a decrease in over production.

Which technology is used by H&M? ›

All of the H&M Group brands use Instagram's e-commerce capabilities to improve the customer experience, including ARKET (center) and H&M HOME (right).

What is the strategic focus of H&M? ›

At H&M group, we've always believed that great design should – and can – be available to anyone. From the beginning, our role has been to democratise fashion. Today, that means making it sustainable: it's the only way we'll keep making great fashion and design available to many people, for many years to come.

What are the problems with H&M supply chain? ›

One of the principal risks threatening the H&M supply chain is the scarcity of natural resources. As the fashion industry relies heavily on materials like cotton, water, and energy, any disruption or depletion in these resources can have a profound impact on production.

Why is H&M declining? ›

Shares of Swedish retailer H&M fell more than 12% on Wednesday, after the company announced weaker sales and the surprise departure of its chief executive. H&M sales were 1% lower for the full financial year in local currencies, and 4% lower year on year in December 2023 and January 2024.

What does H&M need to improve? ›

H&M has admitted it needs to do more to improve consistency in clothes sizing, after it faced a backlash to its new returns fee for online items.

What is technology management strategy? ›

So, it's a process of planning, organizing, directing, and controlling IT infrastructure and software applications within an organization. The management aims to maximize the value that technology brings to the business while minimizing risks and costs associated with its implementation and operation.

What is the H&M group technology? ›

Creator Studio, a platform for producing merch on demand from H&M Group, is using generative AI to try to make it so anyone can make and print professional-looking designs to order, no artistic ability required.

What is H&M digital strategy? ›

H&M's strong digital presence, including a sophisticated e-commerce platform and strategic social media use, supports its marketing and sales objectives. The company utilizes consumer data effectively to personalize marketing efforts and improve the overall customer experience, ensuring higher engagement and loyalty.

How has H&M been innovative? ›

An innovation that we're really proud to be a part of is Looop: the world's first in-store recycling system turning old clothes into new ones. It was installed in one of our Stockholm stores in 2020. By shopping with us, you help turn ideas like these into reality.

How does H&M use artificial intelligence? ›

The team has built algorithms to analyse store receipts, returns in the store, and loyalty-card data to study customer demands. In addition, the algorithms look at blog posts and search engines to gather more information about fashion trends. The company uses a localised approach.

What are the strategic issues faced by H&M? ›

The fashion brand's change in leadership comes at a time when sales are down 4% for December and January year-over-year. H&M also faces intensifying competition from Shein and Zara, both of which saw sales growth in the same period.

What is the key competitive advantage of H&M? ›

At the core of H&M's competitive strategy is its fast fashion business model. H&M focuses on providing trendy and affordable products that are quickly produced and replenished to keep up with consumer demand (Source).

What is the management style of H&M? ›

Our leaders

Within H&M Group, leadership is about inspiration, delegation, constructive feedback and motivation. Our leaders are role models that engage their teams to create results together.

What are the negative effects of H&M? ›

However, behind H&M's tale of success lies a daunting environmental cost. The brand's significant contribution to waste and pollution is a matter of public concern. In 2019 alone, H&M churned out a staggering 3 billion garments, making it one of the foremost polluters in the fashion industry.

What are some weaknesses of H&M? ›

Weaknesses. Fast-fashion Controversy: H&M's fast-fashion model has been criticized for promoting overconsumption, contributing to environmental degradation, and generating waste. This negative perception can harm the company's reputation among increasingly environmentally-conscious consumers.

What is the H&M branding issue? ›

A Case Study of Intercultural Crisis Communication. In 2018, clothing retailer H&M faced significant backlash for a racist advertising image in which a Black child was pictured wearing a sweatshirt with the slogan “coolest monkey in the jungle” on the brand's United Kingdom website.

What is the H&M inventory problem? ›

H&M Shares Surge on Progress Clearing Out Excess Inventory

H&M said it's on track to reduce inventory further after a 20% reduction to the lowest level since the Covid-19 pandemic. The stock rose as much as 20%, adding more than $4 billion to the company's market value.

Top Articles
Mikayla Campinos: Unveiling Her Age And Life Journey
The Latest On Mikayla Campinos Leakes: Her Life And Career
Tripadvisor Antigua Forum
Spasa Parish
Kpschedule Lawson
Digitaler Geldbeutel fürs Smartphone: Das steckt in der ID Wallet-App
Jay Cutler of NFL Biography, Wife, Career Stats, Net Worth & Salary
Guidelines & Tips for Using the Message Board
Https Paperlesspay Talx Com Boydgaming
Fresenius Medical Care to launch 5008 dialysis machine: improved patients` quality of life and efficient use of resources
15:30 Est
Ceretto Aziende Vitivinicole
Barefoot Rentals Key Largo
Www. Kdarchitects .Net
What Is a Food Bowl and Why Are They So Popular?
Steve Bannon Issues Warning To Donald Trump
James Cameron And Getting Trapped Inside Your Most Successful Creation
Icy Veins Necromancer Diablo 4
Bbaexclusive
Cheap Motorcycles For Sale Under 1000 Craigslist Near Me
781 Area Code | Telephone Directories
What Time Is First Light Tomorrow Morning
Norte Asesores Nanda
Skip The Games Lawton Oklahoma
Hmr Properties
Crowder Hite Crews Funeral Home Obituaries
Hope for recovery emerges for a Ukrainian soldier who suffered a severe brain injury 2 years ago
Winta Zesu Net Worth
Paige Van Zant Of Leak
3850 Colonial Blvd Suite 100 Fort Myers Fl 33966
9294027542
Pokerev Telegram
10000 Blaulicht-Meldungen aus Baden-Württemberg | Presseportal
Wi Dept Of Regulation & Licensing
Ucf Net Price Calculator
Chalupp's Pizza Taos Menu
Horoscope Today: Astrological prediction September 9, 2024 for all zodiac signs
Rennlist Com Forums
Need flooring installation? Carpet Hardwood floor Vinyl plank Laminate - skilled trade services - craigslist
Bdo Obsidian Blackstar
Smarthistory – Leonardo da Vinci, “Vitruvian Man”
Stark Cjis Court Docket
Viewfinder Mangabuddy
2-bedroom house in Åkersberga
Registrar Utd
Smithfield Okta Login
'It's huge': Will Louisville's Logan Street be the next Findlay or Pike Place market?
Craigslist Boats Rochester
Katmovie.hs
Toxic Mold Attorney Near Me How To File A Toxic Mold Lawsuit Sample Complaint In Apartment Mold Case
Ds Cuts Saugus
Job ID:24023861 - Compliance and Operational Risk Specialist - Multiple Locations
Latest Posts
Article information

Author: Reed Wilderman

Last Updated:

Views: 5289

Rating: 4.1 / 5 (72 voted)

Reviews: 95% of readers found this page helpful

Author information

Name: Reed Wilderman

Birthday: 1992-06-14

Address: 998 Estell Village, Lake Oscarberg, SD 48713-6877

Phone: +21813267449721

Job: Technology Engineer

Hobby: Swimming, Do it yourself, Beekeeping, Lapidary, Cosplaying, Hiking, Graffiti

Introduction: My name is Reed Wilderman, I am a faithful, bright, lucky, adventurous, lively, rich, vast person who loves writing and wants to share my knowledge and understanding with you.