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Book Club: Cultures of Growth
Started at Oct 1, 2024 07:00 AM
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'; hoverCardInner.innerHTML = loadingHTML.repeat(4); hoverCardContainer.classList.add('profile-hover-card-show'); // Extract information from the image element const titleField = avatar.getAttribute('title'); const userInfoUrl = `https://${mainURL}/api/2.0/search?q=SELECT first_name, last_name, login, view_href, rank, topics, solutions_authored, id, email FROM users WHERE login = '${titleField}'`; const userPostsUrl = `https://${mainURL}/api/2.0/search?q=SELECT count(*) FROM messages WHERE author.login = '${titleField}'`; const userSolutionsUrl = `https://${mainURL}/api/2.0/search?q=SELECT count(*) FROM messages WHERE author.login = '${titleField}' AND is_solution = true`; const userBadgesUrl = `https://${mainURL}/api/2.0/search?q=SELECT user_badges from users where login = '${titleField}'`; // Fetch user information async function createProfileData() { const userInfo = await fetch(userInfoUrl); const userPosts = await fetch(userPostsUrl); const userSolutions = await fetch(userSolutionsUrl); const userBadges = await fetch(userBadgesUrl); const userInfoData = await userInfo.json(); const userPostsData = await userPosts.json(); const userSolutionsData = await userSolutions.json(); const userBadgesData = await userBadges.json(); const userBadgesArray = userBadgesData.data.items[0].user_badges.items; const earnedBadgesArray = userBadgesArray.filter(badge => badge.earned_date); earnedBadgesArray.sort((a, b) => new Date(b.earned_date) - new Date(a.earned_date)); const userRankName = userInfoData.data.items[0].rank.name; const userID = userInfoData.data.items[0].id; // const userKudosUrl = `https://${mainURL}/restapi/vc/users/id/${userID}/metrics/name/net_kudos_events_received?restapi.response_format=json`; const userKudos = await fetch(userKudosUrl); const userKudosData = await userKudos.json(); let fullName = userInfoData.data.items[0].login; if (userInfoData.data.items[0].first_name !== undefined && userInfoData.data.items[0].last_name !== undefined) { let firstName = userInfoData.data.items[0].first_name; let lastName = userInfoData.data.items[0].last_name; fullName = firstName + " " + lastName; } else { fullName = userInfoData.data.items[0].login; } let userRankIcon = ""; if (userInfoData.data.items[0].rank.icon_left !== undefined) { userRankIcon = userInfoData.data.items[0].rank.icon_left; } else { userRankIcon = ""; } let userEmail = ""; // <#if user_has_role> if (userInfoData.data.items[0].email !== undefined) { userEmail = userInfoData.data.items[0].email; } else { userEmail = ""; } // <#else> userEmail = ""; // #if> const userViewHref = userInfoData.data.items[0].view_href; const userPostsCount = userPostsData.data.count; const userSolutionsCount = userSolutionsData.data.count; const userKudosCount = userKudosData.response.value.$; const userBadgesCount = earnedBadgesArray.length; let badgesHTML = ""; if (earnedBadgesArray.length === 0) { badgesHTML = `
This user hasn't earned any badges yet.
`; } else { for (let i = 0; i < earnedBadgesArray.length; i++) { const badgeName = earnedBadgesArray[i].badge.title; const badgeIcon = earnedBadgesArray[i].badge.icon_url; const badgeHTML = `
`; badgesHTML += badgeHTML; if (i >= 4) { break; } }; } const hoverCardHTML = `
${userRankName}
${userEmail}
${badgesHTML}
`; // // Display the hover card return hoverCardHTML; } if (hoverCardInner.innerHTML.includes('loading-box')) { createProfileData().then((hoverCardHTML) => { hoverCardInner.innerHTML = hoverCardHTML; }); } } }); //Hide the hover card on mouseout avatar.addEventListener('mouseout', () => { const hoverCardContainer = avatar.nextElementSibling; hoverCardContainer.classList.remove('profile-hover-card-show'); }); hoverCardInner.addEventListener('mouseout', () => { const hoverCardContainer = avatar.nextElementSibling; hoverCardContainer.classList.remove('profile-hover-card-show'); }); hoverCardInner.addEventListener('mouseover', () => { const hoverCardContainer = avatar.nextElementSibling; hoverCardContainer.classList.add('profile-hover-card-show'); }); }); });
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This disucssion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.
Student Cannot Login to Canvas, But Has an account
ericwhitmer
Community Contributor
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05-26-202010:03 AM
I have a student who cannot log into their Canvas account, Canvas throws an error that her account does not exist. We have looked her up inside Canvas and our SIS has her enrolled in classes and the student's account exists. Would clearing the cache in the browser clear the issue? Or is it on our institution's end do you think it is a browser issue?
Thank you for your time.
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pmartinez
Instructure Alumni
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05-31-202007:12 PM
Hello@ericwhitmerand welcome to the Canvas Community! I find login issues can be a bit complex and in pin pointing the exact issue. Has the studenttried contacting the local Canvas support or Canvas support directly:How do I get help with Canvas as a student? on the matter? Canvas support might be able to diagnose the issue easier and see what one should do next.
Hope this helps. Thanks!
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ericwhitmer
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06-01-202006:31 AM
The student has reached out to our department and I was charged with resolving it. I reached out to another department to see how they handle adding students to their courses and it turns out they send a list to an individual in our IT Department who handles adding it to our SIS. I started seeing some emails from more students who were having similar issues. Also from from the additional correspondence from IT and the others in my department, on our end we were doing some processing that Canvas blocked new entries until the old ones were out. I was mainly reaching out here to see if anyone else had similar issues and what potential solutions they had.
Thanks for your help.
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HannahAnderson0
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03-31-202103:30 PM
Hi, I have just started working with a student who has had an issue with their Canvas Student account that sounds similar to what you described, @ericwhitmer. I was wondering if you were ever able to resolve the issue and how you did so?
Thank you
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ericwhitmer
Community Contributor
In response to HannahAnderson0
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04-01-202106:10 AM
Hi@HannahAnderson0,
I would reach out to your institution's LMS Administrator, which may be couched in their IT Department. They would be able to investigate further what is causing your issue. I hope this helps some.
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